Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund.Add loves will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 14 working days after the confirmation.

Please return your purchase to the following address: Add loves , C4-22-6, Solaris Dutamas, Jalan Dutamas, 50480 Kuala Lumpur, Malaysia.

You may contact us at or +60-3-6211 9214 if you have any questions.